We have divided this FAQ section of adda52rummy.com in two categories, ‘General’ – wherein you will be having the answers of all the queries related to game play in general and ‘Banking’ – wherein all the queries related to banking issues are answered.
Q. WHAT IS RUMMY CARD GAME AND HOW IS IT PLAYED?
ANS. Rummy is a group of card games which is very popular around the world. This is said to be the ancestral to all rummy games. Rummy comes under the category of draw and discard games & is played with a set of playing cards, based on matching similar card types. While playing rummy, the player has to improve his hand (forming a particular set or sequence, abiding by the standard rules of the game) by picking up a card from the closed pile or discard pile. The 13 card rummy is most commonly played in India, usually with two packs of cards and players ranging from 2 to 6. Each player has to make 4 hands (The aim is to make 4 sets from the hand. Any one set of 4 cards & three sets of 3 cards each). The player who declares after completing his four hands first, is the winner.
Q. IS PLAYING RUMMY LEGAL IN INDIA?
ANS. We have gone through great lengths to ensure that we remain legal and the games offered on adda52rummy.com like Rummy are games which involve substantial skill.
The structure of the games offered on our web-site, which is our intellectual property, is duly supported by legislations and judicial pronouncements prevailing in India. In order to ensure that the manner in which we are offering games on our website is legal, we have got the same approved and verified by some of the leading legal jurists in India including Constitutional, Criminal and Corporate law firms and counsels.
Based upon our research, we believe that the games we offer are legal. The players are welcome to address any queries they may have by writing to our customer support.
Q. IS IT LEGAL TO PLAY RUMMY & POKER ON ADDA52RUMMY.COM?
ANS. We are supported in our view of the game of rummy being a game of skill and being completely legal by various judicial pronouncements and legislative enactments. There are a number of other websites as well which have been successfully conducting the game of Rummy for stake in India and they have relying upon the judicial precedents managed to overcome all legal impediments till date. This is however an ongoing process with litigations pending at various forums and we are keeping a close watch on the same. We ourselves also have a legal team working constantly on trying to ensure that there is more and more clarity and certainty in the laws qua gaming in India. We are also engaged in litigations to bring about this clarity in law and while the website has taken every precaution possible to remain absolutely legal, the players are advised to check their local laws if in doubt. We believe that we are legal based upon a catena of judgments of the Supreme Court of India starting from the Satyanarayan judgment of 1968 to the Laxmanan judgment in 1996 and the more recent judgments of various High Courts reiterating the stand. Apart from these judgments there are also legislations supporting the stand of the Company and as of today there is no restriction whatsoever from offering the aforementioned games. There are however a couple of judgments to the contrary including a recent judgment of the Chennai High Court and an opinion rendered by a Trial Court in Delhi, which are now pending before the higher forums and are under challenge. As things stand however, it would be safe to say that the games being offered by the company are legal in India and players playing on our website with or without stake are competing in a legal manner.
Note: For any further queries on legality, please use ‘contact us’ option at our website.
Q. IS IT LEGAL EVEN WHEN PLAYING WITH CASH?
Q. WHAT ALL VERSIONS OF RUMMY ARE AVAILABLE TO PLAY ON THE WEBSITE?
ANS. Adda52rummy.com offers the 13 Card Rummy online with following variants:
• 101 Pool
• 201 Pool
• Best of Three
• Points Rummy
and 21 Card Rummy online with the following variant:
• Points Rummy
Q. CAN I PLAY WITH/WITHOUT CASH ON THIS WEBSITE?
ANS. Yes, playing Rummy online on Adda52rummy.com comes with the flexibility for the user to play with or without cash. A click on “Play Rummy” will take you to the “Lobby”. Click on “Cash or Practice” tab, choose any table and start playing rummy game to earn cash or just for fun.
Q. HOW DO I GET STARTED?
ANS. It is simple. Just follow these steps :
• Create an Account. Register with us by entering a Username and Password.
• Login to your account using the Username and Password you registered with.
• Click on the 'Play Now' button and there you go.
Q. WHAT IS THE OBJECTIVE OF 13 CARD RUMMY?
ANS. The aim is to arrange all the 13 cards in hand to form at least two sequences, out of which one has to be a pure sequence. The remaining cards can be arranged into valid sets and sequences. Whichever player makes the required sets and sequences first wins the game.
Q. WHAT IS THE OBJECTIVE OF 21 CARD RUMMY?
ANS. The aim is to arrange all the 21 cards in hand to form atleast three pure sequences. The remaining cards can be arranged into valid sets and sequences. Whichever player makes the required sets and sequences first wins the game.
Q. HOW DO I CHOOSE A TABLE TO PLAY ON?
ANS. Tables in the “Lobby” are arranged according to the “value points” and “Buy-in amount”, so you can choose a table to play the games accordingly.
Q. HOW DO I TAKE MY SEAT?
ANS. Once you have chosen a table and entered the playing area, click on ‘SIT’ and thus you are given a seat to play.
Q. HOW DO I DRAW AND DISCARD THE CARDS?
ANS. Drawing and Discarding of cards as in a turn is described as follows:
• Draw - For every turn, the player must draw a card; either the top most card from the Closed deck or the last discarded card from the Discard Pile.
• Discard - Every player must end his turn by placing one card from his hand face up on the Discard Pile.
Q. WHAT IF THE CLOSED DECK RUNS OUT OF CARDS AND NO PLAYER HAS DECLARED YET?
ANS. Suppose you pick the last card from the Closed deck. The Discard Pile is reshuffled and put face down as the new Closed deck. The card you discard goes to form a new Discard Pile.
Q. HOW DO I FINISH THE GAME?
The game can only be finished when a player Declares.
• If all the cards of the Hand are made into valid sets & sequences, only then a player should declare.
• At the time of declaring, the player needs to select the combination of cards for declaring.
• After declaring, the player needs to Meld the cards, that is place all the cards into valid sets and sequences, thereafter send them for Validation.
• The player has 45 seconds to meld the cards.
Q. HOW TO DECLARE SETS AND SEQUENCES?
ANS. If all the cards of the Hand are made into valid sets and sequences, then the player should declare.
• At the time of declaring, the player needs to select the combination of cards for declaring.
• After declaring, the player needs to Meld the cards, that is put all the cards in hand into valid sets and sequences, thereafter send them for Validation.
• The player has 45 seconds to meld the cards.
Q. WHAT IS THE POINT SYSTEM OR THE SCORING SYSTEM?
ANS. The point system is as follows:
• More the points, lower the player's rank.
• The face cards and ace have a value of 10 points. J / Q / K / A - 10 points
• The numbered cards have a value equal to their face value.
• The Joker has ZERO points.
• The winner gets ZERO points, while the other players get points according to their cards.
• In case a player fails to make the needed straight sequences, (one pure, without Joker and second with or without a Joker) then points of ALL the cards in the hand are added (maximum of 80).
• In case the two straight sequences are made, then the points of the cards which are not melded in valid sets are added.
• Maximum of 80 points can be allocated to a hand.
Q. WHAT ARE 1X, 2X, 5X POINTS RUMMY TABLES?
ANS. 1x, 2x, 5x refers to the rupee value of each point in a Points Rummy game. For e.g. in a “Points Rummy 1x” game, the rupee value of each point is 1 i.e. 1 point = Rs.1, in a “Points Rummy 5x” game, the rupee value of each point is 5 i.e. 1 point = Rs.5 etc.
Q. WHAT IS THE FEE STRUCTURE FOR THE POINTS GAMES?
ANS. The fee charged is 12% for 5x and above tables, while the fees is 15% for lower tables. This fee is deducted before the winning amount is credited in the winner's account. The above mentioned fee also includes a service tax component which our company duly deposits with the Indian tax authorities.
Q. WHAT ARE THE DIFFERENT TYPES OF TOURNAMENTS?
ANS. Please refer to the Rummy Tournaments section.
Q. WHAT IS THE DIFFERENCE BETWEEN PRACTICE CHIPS & REAL CHIPS?
ANS. Practice chips can be used to play Practice games. These chips are completely free and can be replenished from the playing area at any time. Real chips are used to play in real cash tournaments. Real chips can be obtained by depositing money using our secure online gateway. To know more about how to deposit money, refer to Banking FAQ.
Q. WHAT HAPPENS TO CHIPS IN MY ACCOUNT WHEN I PLAY A GAME?
ANS. Let’s take an example. Say you are playing in a Real cash game on a 2 player/101 Pool table with 25 Buy in points. In this case 25 real chips will be deducted from your account for playing this cards game. If you win the game, the site shall deduct a small percentage of the winning amount to cover for its operational costs and the balance amount will be credited back to your account. In this example, 45 chips will be credited back to your account. You can check these transactions in account summary under my account.
Q. WHAT IS THE SMALLEST BUYIN FOR A TABLE?
ANS. The minimum amount that you need to play is 8 real chips (on our 0.1x 13 card Points Rummy table). For 21card marriage rummy, the smallest 0.1x table buy-in is 24 chips.
Q. IS THERE ANY TIME LIMIT FOR PLAYING MY TURN?
ANS. Yes, there is a time limit of 45 seconds.
Q. HOW IS THE TIME INDICATED WHILE PLAYING?
ANS. The “Timer” or the “Time- box” next to your seat shows the time available to play your turn. The bar around the box moves and changes color gradually, starting with green and ending with red.
Q. WHAT IF I RUN OUT OF TIME / IF I DO NOT PLAY MY TURN WITHIN THE TIME LIMIT?
ANS. If you do not act within the stipulated time, you lose your turn. If you keep losing your turn three times in a row, you get dropped out automatically.
Q. WHAT IF THE INTERNET CONNECTION IS LOST?
ANS. In case of “connection failure” or “disconnection”, you get two turns while waiting for reconnection. If still not reconnected, your game is dropped.
Q. CAN I COMMUNICATE WITH MY FELLOW PLAYERS WHILE PLAYING?
ANS. Yes, you can. There is a “chat-box” next to your seat. Proper ‘play-table etiquettes’ should be observed. Chat should be polite and cordial. Avoid arguments and foul language.
Q. Can I change the theme of the game?
Ans. Yes, you can change the theme of your game window to break monotony.
Q. CAN I LEAVE ANYTIME IN BETWEEN THE GAME TO ATTEND SOMETHING URGENT?
ANS. If you leave abruptly during the game and do not return within the given time, you will be ‘timed-out’, otherwise you can click on “sit out” resulting in auto action. If you plan to exit after completing the game, click on “leave next game”.
Q. DO I NEED TO DOWNLOAD RUMMY SOFTWARE IN ORDER TO PLAY RUMMY ON ADDA52RUMMY.COM?
ANS. No, you don't need to download Rummy software or any kind of application for playing Rummy on Adda52rummy.com. All you need to do is click on the 'Play Rummy' Button & you are ready to play online Rummy.
Q. WHOM SHOULD I CONTACT IN CASE OF ANY PROBLEM?
ANS. You can contact us at firstname.lastname@example.org, for any problem. For details, visit our customer support page.
Q. HOW TO DEPOSIT MONEY?
ANS. It's easy to deposit money on Adda52rummy.com:
• Create an account by filling up simple details.
• Go to 'My Account' page.
• Click on Buy & agree to the terms and conditions.
• You can deposit an amount between the min & max. deposit limit. This will be shown to you on the Cash Deposit page.
Q. WHAT IS DEPOSIT BONUS?
ANS. The bonus chips that are awarded to a player in addition to chips purchased by him on entering a bonus code at the time of transaction is known as Deposit Bonus. The bonus chips awarded are called “Locked Bonus chips” because one cannot use the Locked Bonus chips to play in the real cash games. Once you accumulate loyalty points, the bonus chips will be unlocked automatically. To know more, visit our "Bonus Offers" Page.
Q. WHAT ARE THE VARIOUS PAYMENT OPTIONS AVAILABLE AT ADDA52RUMMY.COM?
ANS. Adda52rummy.com accepts payments by Debit Cards, Credit Cards, Netbanking & Pay By Cash.
Q. WHAT IS THE PROCESS TO BUY REAL CHIPS THROUGH 'PAY BY CASH'?
ANS: The process to buy real chips through 'Pay By Cash' is simple. Just follow the instructions below:
Step 1) Login to Adda52rummy.com.
Step 2) Go to My Account > Buy Real Chips
Step 3) Select 'Pay By Cash' under Payment Mode. Enter bonus code, if any, to avail Instant Bonus.
Step 4) Select the amount & click 'Submit' button.
Step 5) Now enter your Address, City, Pin code & Mobile Number. Now, Click on the Purchase Button.
Step 6) An agent from the 'Pay by Cash' team will contact you on your mobile number and will set up an appointment with you to complete the purchase. In case you do not receive a call within 48 hours, please contact us at email@example.com.
Q. WHAT IS THE MIN. & MAX. AMOUNT I CAN DEPOSIT?
ANS. The minimum deposit that you can make is INR 100. The maximum amount of deposit is initially INR 2000 for a new user. However, based on user’s past history/loyalty points and playing pattern, the maximum deposit amount is automatically increased up to INR 50000.
Users can also put in a request to our customer support to increase the buy in limit at firstname.lastname@example.org.
Q. HOW TO WITHDRAW MONEY?
ANS. You can withdraw all the money in your current Balance at any time.
• Go to My Profile page.
• Click on Redeem & agree to the terms and conditions.
• In the redeem page you can choose from two options –
(a) By Cheque- If you wish to withdraw the money by a cheque. In that case, you will need to provide your address.
(b) Online- You can choose this option if you want the money to be deposited in your account online. Here, you will need to provide your Bank Account Number and IFSC Code.
Note: Mobile Number Verification is compulsory for all users who make a redemption request.
Q. HOW DO I GET THE MONEY WON ON ADDA52RUMMY.COM?
ANS. Receiving the money won on adda52rummy.com is easy.
• When you win any money on our real tables, the wining amount shall be credited to your adda52rummy chip balance immediately.
• You can check the same on 'My Account' section at any time.
• You can redeem this balance or a part of it by following the method given in the previous question.
Q. HOW DO I CHANGE MY BANK ACCOUNT DETAILS ON ADDA52RUMMY.COM?
ANS. It’s easy to change your bank account details on adda52rummy.com. Just mail your new account details on email@example.com & your account details will be updated within 24 hrs. Alternatively, you can call our customer care number: 1800-3000-0611. Our customer support may request for some verification documents for the same to ensure complete safety and security for our users.
Q. WILL THERE BE A FEES LEVIED ON WITHDRAWAL OF MONEY?
ANS. We do not levy any fees on withdrawal of money. However, if you are making a withdrawal without playing adequate number of hands on real cash tables, and fail to accumulate loyalty points equivalent to 12% of the requested withdrawal amount, a transaction fees of 7% of the deposits made or requested withdrawal amount (whichever is lower) will be levied for the first such offence. 10% deduction will be Levied on the subsequent offences. The above mentioned 12% loyalty points will have to be earned by the player between the time of last Deposit or Last Withdrawal (whichever is later) and the time of current withdrawal request. adda52rummy also reserves the right to waive off this transaction fees on specific request from the user on a case to case basis.
Q. WHAT WILL HAPPEN IF MY TRANSACTION GETS FAILED AND CHIPS ARE NOT CREDITED TO MY ADDA52RUMMY ACCOUNT? HOWEVER, THE MONEY GETS DEDUCTED FROM MY BANK ACCOUNT?
ANS. Please contact firstname.lastname@example.org with the date and approximate time of your transaction immediately. Our operations team will look into the matter and fix your problem as soon as possible. If this happens on a weekend and you are not able to reach our customer support team immediately, please drop them a mail and they will revert back on the next working day.
We make every effort to trace down incomplete transactions and retrieve the funds and we get complete support from our partner banks in doing this.
Q. WHAT WILL HAPPEN IF I REQUEST A REDEMPTION OF CERTAIN AMOUNT AND THEN I CONTINUE TO PLAY AND LOSE THE MONEY?
ANS. Your redemption request will be processed by our operations team, based on your Adda52 account balance. If, at the time of processing your request, the amount is not sufficient, then your request will be cancelled and you will be informed of the same. You can subsequently resubmit a redemption request for a different amount.
Q. WHAT IS THE PERCENTAGE OF TAX DEDUCTED WHEN I CONVERT MY VIP CHIPS BACK TO REAL CHIPS?
ANS. If your total winning is greater than 10000, a TDS (Tax Deducted at Source) equal to 30% is deducted when you convert your VIP chips back to REAL chips. More..(explained below).
Q. TIPS TO MINIMIZE TDS DEDUCTION?
ANS. If possible, convert from VIP to real chips rarely. If you convert at a time when your winnings are less than 10K, no TDS will be deducted.
1. Winning is calculated when you convert your VIP chips to Real.
2. You can take a TDS credit if you provide your PAN number to us. We submit the TDS to the government in the first week of every month and file a TDS return every quarter end. Therefore, if we receive your PAN number, you can take credit for that amount while filing your annual IT return.
3. At the end of every financial year i.e. 31st March, all the VIP chips are automatically converted back to real chips. This happens without any user action and is mandatory and done automatically by the server. The conversion will be done between 6 AM to 8 AM on the first day of the new new financial year. Eg. Conversion will be done on 1st April 2015 for financial year ending 31st March 2014.
Please Note: Winnings and Losses will be calculated upto the time conversion happens and not upto 12 midnight of the last day of the quarter.
Q. DO YOU STILL HAVE DOUBTS?
ANS: If you have any more queries, feel free to Contact Us. We are at your service on all working days.
Refer a Friend FAQ’s-
Q.WHAT IS REFER A FRIEND?
Ans- Refer a friend is a promotion where a player can refer their friends to join adda52rummy. To refer a friend, you have to share a referral link from the refer-a friend page with your friend and your friend has to register through that link. Upon successful referall both the referee(the one who refers) and referer(the friend who is referred) will receive certain bonus chips upon fulfilling certain pre-requisites.
Q. HOW CAN I REFER A FRIEND?
Ans- To refer a friend, login to your adda52rummy acoount-My Account-Refer a Friend. From here you can either refer your friends by sharing the referral link on social media or by sending an email invite to your friend.
Q. WHAT ARE THE REWARDS I RECEVIE ON REFER-A-FRIEND?
Ans- You can receive upto 5000 Instant Bonus on every referral. For you to receive Bonus Chips, your friend must purchase 50 Real Cash Chips and play at least one Real Cash game.
Q. HOW ARE THE REWARDS GIVEN TO ME?
Ans- You receive Instant Bonus in your account for each referral. For you to receive Bonus Chips, your friend must purchase Real Cash Chips and play at least one Real Cash game. For every 100 Loyalty Points earned by your friend, you will receive 20 Real Cash chips credited to your account automatically. Accumulating every 100 loyalty points on tables with reduced rake would release 5 real cash chips.
Q. CAN I GET SOMETHING ELSE BESIDES THEASE BONUS CHIPS ON A REFERRAL?
Ans- Under Refer a friend scheme players can earn bonus chips only.