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Q. What are the minimum system requirements?
Ans. The minimum system requirements are given below:
Q. What do I do if I get a "Session Expired" message while playing on Adda52rummy.com?
Ans. When you see a "Session Expired" message while playing on adda52rummy.com, just reload/refresh the page.
Q. I went out for a while and returned back only to find out that I was logged out?
Ans. Due to your inactivity for some time, we had automatically logged you out to ensure proper security. No worries, you just need to log in again.
Q. I was playing on a table and suddenly got disconnected. What will happen to my chip balance?
Ans. Disconnection can happen due to poor Internet connectivity. If the network is restored back quickly, the system will automatically reconnect you back and you can continue playing on your tables. If the network problem lasts for longer time, then the automatic reconnection shall fail and you will be informed for the same.
Q. What are your supported browsers?
Ans. Our games support Mozilla Firefox 3.0 and above, Internet Explorer 7 and above, and Google Chrome. Apart from this, note that:
Q. What are the requirements of Internet connection needed for best game play at adda52rummy.com?
Ans. For best game play experience at adda52rummy.com, you should have fast internet connection. It is recommended to have fast broadband connection of 256Kbps and above with very little or no packet loss and very low latency to our servers.
To understand the packet loss and latency through the following tests:
It is to be noted that for playing multiplayer games online, it is suggested to have excellent internet connection at least a connection better than used for browsing and emailing. It is seen that even a small distraction in the connection can affect your game play experience with adda52rummy.com. However, if you are facing the degradation in game play even after having a good internet connection, then it is recommended to play start playing after 15-20 minutes.
Q. Please tell me the reason for getting ‘Internet Connection Lost’ and ‘Trying to Reconnect’ messages?
Ans. When there is intermittence in the internet connection, you see this message. Please check the internet connection requirements provided in the above message.
Q. It is taking long time to load the game. May I know the reason why?
Ans. If you are getting this issue, then make sure:
Note: If you still have unanswered questions, then you can contact our customer support team as well as mail us at _[email protected]____________.